Role & responsibilities
- Resources shall advise the customers for facilities sanctioned to them.
- Requests submitted by the customers shall be attended with due responsibility and ensure completion. The same shall be informed to customers as well.
- Queries raised by the customers shall also be attended and responded to their satisfaction.
- Shall keep a warm business relationship with the customer.
- Matters requires attention of the seniors shall be timely updated with them.
- These resources review the requests received from customers and introduce in DMS at maker level. The same shall be verified by a bank official at checker level.
- If the checker (bank official) identifies shortfall in transaction documents, they shall liaise with customers and obtain the same
Preferred candidate profile
- Should have minimum of 2 years experience in handling trade finance transactions.
- Knowledge & ability to understand the customer requirements & respond to them.
- Soft skills to handle Large Corporate customers of the bank.
- Shall be able to liaise with internal stakeholders to deliver timely service.
Perks and benefits
Employment Type: Full Time, Permanent
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