Manage the front-end (customer) and the backend (supply) with active involvement in logistics and supply chain for the business - Customer wise order processing & rolling forecast for Industrial segment, market forecast and planning on a regular basis, new customer development, customer service, customer-wise supply chain management.
Market Activation Play and active role in customer development process and implement various brand activities like market surveys of prospective areas of getting new customers thru close contact with the respective marketing agency. Manage the sales promotion activities for PNG industrial accounts by way of planning, evaluation and budget control.
Innovation Formulate sales and marketing strategies for industrial and commercial segments.
Image and brand building at local level Liasoning with Govt. officials, local media, industrial and other associations for harmonious corporate relations.
Customer delight / service - To coordinate with O&M and project teams for quick redressal of customers complaints. Coordinate pre-sales and after-sales services.