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Associate - Client Solutions
TNS Holdings
posted 2mon ago
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Job Description
This requires skills in industry and market research, leads identification, sourcing and conversion, and building trusted relationships with both clients and experts. We seek individuals who are tech savvy, with strong research capability, excellent client-facing skills, and a hacker mentality to get things done. We value commitment to client service, a curious mind, strong work ethic, a deep understanding of how businesses operate, and an all-round emphasis on excellence and quality.
What You ll Do
- Based on the target topic or industry that our clients are evaluating, perform in-depth high quality research to understand a client s needs and vet relevance and qualifications of experts recommended by our expert recommendation system or external databases
- Independently identify industry professionals and experts of relevance to enterprise client requests/projects, pitch Lynk value proposition to engage with them, conduct informed conversations to assess their expertise and fit for given projects and convince them to join the Lynk network
- Liaise with clients and build relationships
- Assist Lynk Experts with their queries
- Work collaboratively with sales team on product demo and product trials to win and onboard new clients
- Direct responsibility to drive revenue growth by promoting platform usage and sourcing and expanding revenue opportunities with clients from the accounts you own
- Proactively collaborate with colleagues to contribute to Lynk s growth
What Expertise You ll Add To The Team
- Bachelor s/ Masters degree with a strong academic track record
- 3+ years Experience in sales drivenClient Service or Research roles in the Expert Network/ Consulting/ Recruiting/ Financial industry
- Strong people skills
- Ability to thrive in ambiguity, and adapt to changes with a tendency towards hustle to get things done
- Passion for client service and research
- Excellent communicators with a strong command of English
- Flexible and excited about working in a fast paced, results-oriented environment
Employment Type: Full Time, Permanent
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