SAS Associate Manager

Role Summary:

This job takes the lead in providing more complex application development services typically as part of a project team or in an application support role. Developers analyze, design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies. Developers provide general support to maintain more complex applications that meet the service levels, system availability, performance and quality levels required by their customers. May mentor less experienced team members.

Essential Responsibilities

• Takes a lead role for analyzing, designing, coding, testing, and implementing more complex application enhancements, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects.
• Utilizes and participates in the more complex full system development life cycle, per current Highmark SDLC standards.
• Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrates on providing innovative solutions to more complex business needs.
• Takes a lead role in providing required technical support, including release implementations, on-call and 24x7 supports when necessary.
• Performs work in compliance with all Highmark and Highmark IT standards, policies, and procedures.
• Actively takes a leading role and participates on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience.
• Effectively communicates with team members, customers, partners, and management, including assisting with or conducting more complex technical walkthroughs, reporting project status, enabling vendor solutions, and providing accurate and concise documentation.
• Other duties as assigned or requested.

The experience we are looking to add to our team

Required

• 8+ years of experience in SAS Programming
• 1+ years of experience in Python/Tableau/Power BI/ US Healthcare
• Google cloud migration experience preferred
• 2+ years of experience in team management
• Ability to work across a large and complex matrix of stakeholders, Problem solving, root cause analysis, and issue resolution
• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies, and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing, and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Good to have

• Experience in Healthcare or Health Insurance Industry
• Demonstrated leadership skills