Client Relationship Professional

• Attending to all client phone call enquiries received from newspaper inserts, references ,newspaper ads or marketing activities.
• Validation of client information as per our criteria and recording of the same in internal databases
• Fix appointment of the clients for the experience centre visits. Meet and greet them once they visit.
• Be the intermediary between them and design teams for initial requirements.
• Post the initial conversation the CRE would schedule and coordinate the meetings with the client.
• Give a tour of the experience center if needed.
• The CRE shall follow up with the client and reschedule if case another visit is needed and give heads up to internal teams regarding the same.
• The CRE shall keep a record and maintain the data of all the meetings and visits in a diligent manner.

• Preferably Masters / bachelor s degree or 2-3 years experience in client relations
• Proven record in handling HNI clients in luxury sector for 2-3 years
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office
• Passion and dedication towards client servicing
• Must be a good listener and pay attention to detail

Skills needed