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8 Tharwani Infrastructures Jobs
CRM Team Leader / Head of Department
Tharwani Infrastructures
posted 3+ weeks ago
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Fixed timing
Key skills for the job
Job Description
CRM Team Leader / Head of Department
Key Responsibilities:
Oversee daily cheque clearance and update payment entries (NEFT/RTGS/Cheque).
Scan and upload cheques into the system.
Call customers for payment collections and handle related queries.
Generate and dispatch payment receipts to customers.
Coordinate with banks and the accounts team for payment updates.
Send daily collection reports to management.
Manage possession-related activities and document preparation.
Draft and dispatch important customer communications (intimation letters, payment receipts, etc.).
Coordinate with internal teams (legal, accounts, administration) and external vendors.
Prioritize and manage important tasks to ensure timely completion.
Enhance product quality, customer communications, and team cooperation.
Bachelors degree in Business Administration, Finance, or a related field.
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Proficiency in CRM software (SFDC) and Microsoft Office Suite.
Minimum 6 - 8 years of proven experience in CRM or customer service roles.
Employment Type: Full Time, Permanent
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