Techo2 is looking for a Customer Success Associate with 1-3 years of experience
The ideal candidate will be responsible for finding and identifying leads through a variety of sources
Once leads are identified, this candidate will reach out and meet with the business decision-makers to better understand their business needs and how our product could help them
Responsibilities
Identify and qualify new customers
Prospect new customers through lead generation, trade shows, follow-up, and cold calling
Identify the correct decision-makers within a given business
Document all pertinent customer information and conversations in the CRM system
Knowledge/experience with end-to-end business development workflows is a plus
Passion towards work, potential to excel, and commitment for best practices
Industry certification on core products/services or business analysis, or willingness to obtain certification
Execute TechO2 s Business Development process meticulously
Nurture prospects/clients using value-based business development tactics
Obtain and keep up to date with product/service knowledge
Obtain and share market insights with management for refinements
Contribute and participate in team-oriented development
Qualifications
Master s Degree like MBA or Bachelor s degree like BBA or equivalent
1-3 years of experience as Customer Success Associate