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Tele Callers

Technocrats Plasma Systems

posted 1d ago

Job Description

Skills:.

Excellent communication skills, Active listening, Persuasion, Customer service, Time management, Patience,

Company Overview

Technocrats Plasma Systems Private Limited (TCPL) was established in 1990 by Techno-Scientist Mr

Arun Kumar, who previously worked at the Bhabha Atomic Research Centre

TCPL manufactures high technology and energy-efficient machines, including Air Plasma Cutting Machines and a complete range of automation solutions for welding applications

Based in Mumbai, the company strives for innovation and offers products that have set market standards

More information can be found at http://www.technocratplasma.com.
  • Job Overview

    We are seeking dedicated and enthusiastic Tele Callers to join our team at Technocrats Plasma Systems Pvt Ltd

    The position is full-time and based at Vasai East in Mumbai Suburban

    As a Tele Caller, you will be responsible for generating leads and communicating with existing & potential customers to promote our products and services

    Your goal will be to drive sales and ensure customer satisfaction.
  • Qualifications And Skills

    Excellent communication skills to effectively convey information and engage with customers over the phone.
  • Active listening skills to accurately understand customer needs and provide appropriate responses.
  • Persuasion skills to effectively convince potential customers about the benefits of our products and services.
  • Customer service skills to ensure a positive customer's experience and address any inquiries or concerns.
  • Time management skills to efficiently handle multiple calls and tasks within a specified timeframe.
  • Patience to handle various customer interactions calmly and professionally, even in challenging situations.
  • Basic knowledge of CRM software to manage customer interactions and maintain accurate records.
  • Ability to work in a team and contribute to collective goals while maintaining individual performance standards.
  • Roles And Responsibilities

    Make outbound calls to potential customers to introduce and promote the company's products and services.
  • Answer incoming calls from prospective customers and provide necessary information and assistance.
  • Understand customer needs and preferences to suggest suitable products and services offered by the company.
  • Maintain a database of potential customers and update information accurately in the CRM system.
  • Follow up with customers to ensure satisfaction and address any post-purchase inquiries or concerns.
  • Meet or exceed daily, weekly, and monthly targets for calls made and sales generated.
  • Work closely with the sales and marketing teams to align efforts and optimize lead generation strategies.
  • Continuously enhance communication and sales skills through training and feedback sessions.
  • Show more Show less

  • Employment Type: Full Time, Permanent

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    What people at Technocrats Plasma Systems are saying

    What Technocrats Plasma Systems employees are saying about work life

    based on 13 employees
    58%
    100%
    50%
    75%
    Flexible timing
    Monday to Saturday
    Within country
    Day Shift
    View more insights

    Technocrats Plasma Systems Benefits

    Free Transport
    Job Training
    Cafeteria
    Work From Home
    Education Assistance
    Soft Skill Training +6 more
    View more benefits

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