PFT Technician

Role & responsibilities:

INFINITE - My6senses is hiring for Sleep Technician for Hyderabad, Mumbai location
Home visit compulsory (Vehicle Must)
Company details: https://my6senses.com/pages/sleep-care
Job purpose

• To ensure all the visits to patient for installing, removal, sleep study report generation and physician meetings are not deviated from the schedule.
• To ensure for addressing all the schedule for conducting sleep studies, explaining and convincing patient about the health condition in coordination with referring physician.
• To ensure to coordinate with the internal team to execute uninterrupted service delivery.

Duties and responsibilities

• Connect/communicate with customers on a daily/weekly/monthly basis via call/message to as per the protocol defined.
• Document customer interactions, including phone calls and messaging and tracking health metrics.
• Create a feedback loop between customers, coaches, and Customer Support, Operations, referring physician and Product teams to help improve the customer and coach experiences.
• Work on creating content for relevant blog posts and content emails for our customers.
• Work on updating daily numbers in the excel sheet and publishing the EOD/weekly and monthly reports.
• Collection of payment through digital gateway and daily reconciliation of the same.

Authorities

• Make appropriate, timely and safe decisions on the management plan of the beneficiaries/customers in coordination with the health coach and referring physician.

Qualifications

• Education:
• Skills & Abilities:
• Passion for health and wellness industry
• Stays up to date with current trends and update in the market
• Organized, detail-oriented team player with an ability to multitask in a fast-paced environment.
• Strong communication skills - writing, typing and phone.
• Must be open to feedback and have a desire to continuously learn and grow.
• Good computer proficiency - Proficiency in MS Office (Word, Excel and Power point)
• Flexible to work in any shift.
• Should be proficient in English mandatory

LOCATIONS: Hyderabad
Languages needed:

• English, Hindi & Telugu
• Experience: Minimum 1 years of experience in sleep technician or Medical Field
• Rotational Shift and Ready for Travelling

Interested candidates can share their resumes sneha_roy@apollohospitals.com or whatsapp your profile at 9154731752 Regards
Sneha Roy HR