Technical Support Engineer

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The VMware Cloud Foundation (VCF) division enables organizations worldwide to run their business critical and modern applications in a secure, resilient, and cost-efficient manner. With our flagship product VMware vSphere, and our industry-leading technologies including vSAN, NSX, and Aria, Broadcom customers receive the scale and agility of a public cloud with the security and performance of a private cloud. Modern infrastructures, accelerated application innovation, and predictable TCO savings and investment returns are just a few benefits of having a private cloud infrastructure powered by VMware Cloud Foundation. Together, our bold group of technology professionals with diverse backgrounds, spanning engineering, products, marketing, partners, professional services, and global support services, focuses on what can be best for the largest enterprises, governments, financial services, healthcare, manufacturing, and educational institutions of the world.

Success in the Role:

As a Technical Support Engineer for Software Development Kits (SDK), you will be providing support to customers, using VMware products, in isolating, diagnosing, reproducing and fixing technical issues in a timely manner. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills and be someone who embraces challenges. The role provides a unique opportunity to interact internally with top-tier, strategic customer organizations from varied industries, allowing you to have a significant impact on their experience and success. You will build strong relationships with customers and various internal teams, frequently collaborating across different domains and product group teams to drive Proactive VCF offerings, primarily focused on VMware specific Software Development Kits (SDKs), ensuring that VMware by Broadcom delivers best-in-class support services.

Required Skills and Responsibilities:

Requirements:

3+ years of related experience.

Bachelor s degree. Relevant years of experience in lieu of a degree may be considered.

Where is this role located and what are the shift requirements

This is a full-time in-office position at VMware by Broadcom Bangalore, India office. Primarily covering NASA hours.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, colour, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

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