1 Bentley Systems Technical Support Engineer Job

The Role

Plaxis/ Seequent (Bentley System Co.) is currently seeking a Geotechnical Support Engineer to be based in India (Asia). In this role, you will bring your geotechnical expertise to help new and existing Seequent software users overcome their challenges using geotechnical analysis numerical software. The PLAXIS finite element-based and limit equilibrium-based software applications for soil and rock analyses are used worldwide by thousands of engineers faced with challenging construction projects (for example, foundations, deep excavations, tunnels, dikes, and offshore constructions).

You will help these users with any issue or any challenge they have using the software, which requires a strong desire to understand any problem involved and empathy to assist in moving their project forward.

Typically, you will provide technical support via phone, forum, video calls, and web service tickets.
You will also interact with our software group to report issues and help with product improvement based on user feedback.
In addition to the software, we offer our users educational services through workshops, courses, and training, and mentoring. These educational services are offered as public events, webinars, and in-house events at the customer location.

Your Day-to-Day

What You Bring to The Team

Nice to have