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Premium Employer

Zeta Global

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3.9

based on 118 Reviews

Video summary

1 Zeta Global Technical Project Manager Job

Technical Project Manager

zeta interactive

3.9

based on 118 Reviews

4-6 years

Hyderabad / Secunderabad

1 vacancy

Technical Project Manager

Zeta Global

posted 14d ago

Job Role Insights

Flexible timing

Key skills for the job

Digital Marketing Operations SMS HTML CRM Scheduling

+ 4 more

Job Description

The TPM will be supporting key client accounts within a client portfolio, working in close partnership with clients, and client success counterparts. They should have exceptional project management skills, CRM technology familiarity, Database and data integration understanding, and leadership in both client facing and technical roles.

Principal Responsibilities :

Project Planning
- Estimate resources and prepare LOEs for tasks and projects
- Manage project documentation and capture requirements from all functional stakeholders
- Create and update timelines and schedules
Project Management
- Organize and lead cross-functional meetings, provide project status and drive open issues to resolution
- Manage expectations, risks, dependencies, issues, and changes
- Proactively communicate status, issues and risks to client success, clients and internal teams.
- Drive to on-budget, on-time delivery
Team Management
- Assign tasks and dates and hold people accountable for their commitments
- Escalate and remove roadblocks to their work
- Leverage internal resources to improve capacity
Contribute to successful execution and QA:
- Collaborate with development, QA and production support teams through project lifecycle
- Proactively identify and address project risks
- Support QA and UAT to ensure requirements are met
Drive efficiency
- Define and manage processes for project organization
- Analyze, recommend, and drive process and program improvements
- Leverage best practices for agile

Other Responsibilities:

Become familiar with product to understand key takeaways from technical discussion
Manage multiple competing priorities through effective organization and communication
Recommend and institute best practice and methodology and tools
Provide guidance to client success team on technical capabilities, staffing and infrastructure needs

Qualifications:

Solid understanding of software development life cycle
Expert knowledge of both Agile and traditional project management principles and practices
Experience /understanding of CRM, Email, SMS and CDP, Enterprise-Level PPM software and Office and dashboard tools
Strong communication skills with the ability to grasp complex issues and translate them into easily understandable terms
Self-starter able to simultaneously manage multiple projects
Exceptional interpersonal skills focused on the ability to educate, coordinate and lead interdisciplinary teams through projects of short and long durations.
Demonstrated experience in developing and rolling out business and operational processes
Ability to set expectations among internal and external groups regarding scope, timeline and quality of deliverables.
Creative approach to problem-solving with the ability to focus on details while maintaining the big picture view
BA or BS or equivalent experience is required; MA or MS is a plus
Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including senior level.