62 Technical Delivery Manager Jobs

about the role

Interlocks with your security organization. Helps in the planning of major changes / projects.
Analysis Custom reports, Usage patterns, Trends Analysis, Security review
Governance & Audits Risks assessments, audits Configuration.
Policies optimizations, mapping sites with Zscaler SSE nodes, policies cleanup.
Provide recommendations, Vulnerability management, Maintain secure posture.
To act as an end-to-end point of contact for the customer for critical changes.
To provide expertise support on escalated incidents.
Work towards reducing escalations to higher management by following the incident & change management process guidelines & by providing the best quality of service to customer.
Participate in meetings and training session on time and ensure recording the minutes or necessary details where applicable.
Continually improve skills / tools usage and contribute to guidelines, knowledge base - QRGs for complex or repeated incidents / changes.
Adherence for compliances with ISO, ISAE 3402, SOC2 and customer audits related to policy and configurations.
Follow the standard escalation matrix, when required.

Provide Tier 3 network security support of Firewall/Proxy/LB environments supporting multiple customers.
This position interfaces with external clients and is highly visible.
Responsible for general architecture, initial configurations and subsequent management of one or more Firewall/VPN based/IPS/Proxy/DLP/Sandbox systems.
Provide 24x7 production support to accept, operate and maintain security elements. There are off shift activities and pager rotation.

Conduct daily, weekly, and monthly proactive maintenance activities including configuration changes and version upgrades as per business directive.
Remediate vulnerabilities on Microsoft Defender Cloud.
Good to have certification on security domain like ITIL, Firewall, Proxy, Cloud Security etc.
Good written and verbal communication skills / fluent English.
8-12 years of experience.

• Leading Industry security Certifications (CISSP, CCSA, CCNP Security, PCNSA/PCNSE, BCCPA, ZCCA-IA, ZCCP-IA, ZCCA-PA)
• Proxy:- Zscaler (ZIA, ZPA, ZDX)- PAC file, NSS, MCAS, Various Policy Types- URL & Cloud app, DLP, Sandbox, Advance Cloud Firewall etc. APP Segment, APP Connector.
  Blue Coat Proxy (SG-800,900, 9000 )- Policy, PAC File
• Firewalls:- Checkpoint advanced Firewall solution design - implementation and administration. Check Point Security Gateway on R81/80 Checkpoint UTM (2073,3073, 3075) Secure Platform and VSX platform, Juniper SSG (140, 520, 550) and SRX (100, 210, 240), .
• Palo Alto- (5220, 5240, 5310) (Firewall, Panaroma, Prisma, Global Protect)
• IDP:- McAfee IPS
• Load Balancers:- F5 (1600,3600,3900,6400)
• Event Management:- HP Arc Sight SIEM Express & Logger (7200)
• UTM:- Fortinet (80,110,300, 1000, 1500)

Global Delivery & Operations

Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.