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1 IDEMIA Technical Consultant Job
Technical Consultant (eSIM)
IDEMIA
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
You may not know our name, but you have surely used our innovations and solutions.
Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more streamlined.
We have brought together complementary know-how and technologies that have never been combined before for both the physical and digital era: secured connectivity, secured payments and secured identity management. Cybersecurity, biometrics, large scale distributed systems and Cloud computing, analytics and smart devices are at the core of both our physical products and our software and systems.
We serve our clients in 180 countries thanks to our 15,000 employees worldwide.
Purpose
This role provides technical support and expertise to the sales team and customers.
Key Missions
- Experience in eSIM, UICC, USIM etc.
- Ensures to be the main contact point for technical topics between customers and IDEMIA
- Acts to understand customer technical needs and identifies potential products in relation to IDEMIAs product roadmap
- Promotes IDEMIA products and services to customers
- Provides on-going technical support to sales and contributes towards the preparation of sales presentations, tender responses and proposals
- Implements projects
- Collects functional requirement specifications for applicable products with the customer
- Manages the product selection process and ensures the right product is selected to match customer s requirement
- Participates in the project delivery and technical implementation
- Coordinates final validation for applicable products with customers
- Mainains a close relationship with technical counterpart of custome
- Engages constantly in product specification reviews to upsell and influence the next product evolution
- Assists in quality complaints from customer on delivered products through first level local troubleshooting
- Supports quality team in the resolution of problem and coordinates response or communication to the customer
- Promotes and implements standard products for small to medium size customers
- Works under close supervision
Profile Other Information
Employment Type: Full Time, Permanent
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What Technical Consultant at IDEMIA are saying
Technical Consultant salary at IDEMIA
reported by
7
employees
with 6-10
years exp.
₹8.2
L/yr - ₹13
L/yr
10%
more
than the average Technical Consultant Salary in India
View more details
What IDEMIA employees are saying about work life
based on 582 employees
Flexible timing
Monday to Friday
No travel
Day Shift
IDEMIA Benefits
View more benefits
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