Technical Architect - Salesforce

Job Title: Technical Architect,PS
Locations: Ahmedabad / Bangalore/ Pune
Reports to: Sr. Manager, PS

A quick snapshot…

Conga is seeking an experienced Technical Architect with over 12+ years of work experience who will play a key role in implementing Quote-to-Cash suite of products, including CPQ (configure/price/quote), contract management, revenue management and other related solutions. Perform hands-on design, solution architectures, architecture roadmaps, prototyping, proof-of-concepts, development tasks and integrating Conga products as required in support of current and new projects. Ensuring the solution is scalable and meets overall business requirements. Working with global teams actively for implementation. Be recognized as an expert in CPQ and/or Contract Management domain. Leading technical teams to deliver flexible and scalable solutions.

Why its a big deal…

A Technical Architect will help us design and deliver solutions for enterprise-grade customers using Conga products. The intention is to recommend the best solution for a given set of requirements and articulate the trade-offs involved in choosing one solution over another. Leading design sessions and writing design documents by managing the delivery of integrations and custom extensions will be most critical. This person should also be highly proficient and successful in managing the technical and overall scope of the client’s expectations.

Are you the person we’re looking for?

Related experience. You should understand business requirements regarding product management and develop solution design and enhancements using different configurations, APEX, Visual Force, C#, Angular / React JS (or equivalent front-end technologies). Thorough unit testing with a high level of code coverage is necessary. You should have demonstrated experience of working as part of an Agile development team. Experience automated deployment process will help score more.

Implementation and Integrations. The ability to drive deep-level technical discussions with prospects and help set expectations for potential project efforts is a must. A Technical Architect would interact directly with clients and end-users on a regular basis to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal / external applications.

Design and Pre-Sales Activities. You would be responsible for providing hands-on expert level assistance to developers for any issues. Designing and managing the execution deployment and testing ensuring a quality solution is delivered will be the key. Ability to lead a requirement gathering session, write requirements, architecture documents and manage integrations. This role will include participation in pre-sales activities as and when required.

Education. A bachelor’s degree in engineering or equivalent.

Here’s what will give you an edge…

Champion of the Customer. You understand that customers are one of business’ most important assets and you take that seriously. With more than 11,000 customers around the globe entrusting Conga with their business we make a commitment to their success and would love to hear how you will too!

Analytical thinker and creative problem solver. You can see issues holistically and follow the flow of the stack to get to the root of the matter - a key skill in this role. But where you really shine is with your ability to identify creative solutions to unique customer requirements. This is critical for ensuring our customer issues are resolved in a manner that meets or exceeds their expectations without increasing their costs.

Quality oriented. You rarely make mistakes because you have good processes in place to ensure that every detail is correct. But in those rare occasions when errors are realized (let’s face it, it happens to the best of us from time to time), you own them, correct them, learn from them, and then quickly adjust and communicate processes to ensure the same mistake doesn’t happen twice. It’s your transparency, authenticity and humility are what sets you apart from the rest

Tools and certifications. Be recognized as an expert in CPQ and/or Contract Management domain. Working experience with Atlassian Suite. Salesforce Platform Developer certifications (level I and II are preferred) or Microsoft Solutions Developer (MCSD) / Microsoft Certified Solutions Expert (MCSE)

Industry expertise. Let’s face it, understanding of the software as a service industry would allow you to hit the ground running.