TMB-PSPLUS - Customer Service - Inbound Voice Process

Job description Handling customer queries, Solving queries of customers through Voice Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Key skills required: Good English communications skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Required Candidate profile: Education : HSC with 6 months experience can apply (on Paper) Graduate Fresher s can Apply Experience: Any BPO / Customer Service Shift Timing: Males: 24*7 (Any 9 hours of rotational Day Shift) Female: Any 9 hours of Rotational Shift (7:00 am - 9:00pm) Week off: 1 Rotational Off