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Collection Manager - Business & Personal Loans
5-7 years
₹ 4.45 - 7L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Mumbai
1 vacancy
Collection Manager - Business & Personal Loans
Tata Capital
posted 12d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Key Objective of the Job: Responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policy for X - Bucket
Major Deliverables:
Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it.
Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
Conduct asset verifications and possession as per SARFESI / Section process through court receivers.
Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force
Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.
Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high-ticket accounts
Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company
Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it.
Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
Conduct asset verifications and possession as per SARFESI / Section
Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting
Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force
Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA.
Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high-ticket accounts
Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company
Educational Qualification: MBA/PGDBA/PGPM or Equivalent
Employment Type: Full Time, Permanent
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What people at Tata Capital are saying
Rating based on 96 Collections Manager
reviews
Anonymous · Risk Management & Compliance
in Nagpur
Likes
Collection Manager
- Salary - Good+6 more
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Collections Manager salary at Tata Capital
reported by
283
employees
with 3-13
years exp.
₹2.4
L/yr - ₹10.8
L/yr
12%
more
than the average Collections Manager Salary in India
View more details
What Tata Capital employees are saying about work life
based on 2.4k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Tata Capital Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training Work From Home
Submitted by Employees
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Tata Capital Mumbai Office Location
Mumbai, Maharashtra Office
Headquarter
Ganpatrao Kadam Marg, Mumbai, Maharashtra 400013, IN
Mumbai, Maharashtra
400013
400013
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