Field collection officer

Responsibilities:

- Visit delinquent client in assigned areas for B2B payment collection & follow up.
- Maintain accurate records of all collection activities and interactions with client.
- Visit clients to remind them of overdue payments.
- Investigate and resolve any discrepancies or issues with customer accounts.
- Provide good service and maintain a professional demeanor at all times.
- Collaborate with internal teams to address customer concerns and improve collection processes.
- Take care of the documentation & invoicing.

Requirements:

- Bachelor's degree in commerce.
- Proven experience in B2B payment collections
- Good communication and negotiation skills.
- Ability to work independently and manage time effectively.
- Basic computer skills