DGM/GM - Support Service (After Sales Service)

Role & responsibilities

1. Provide leadership and strategic direction to the Support Services department.

2. Oversee financial management, resource allocation, and execution of AMCs.

3. Responsible for the sales and support of AMC/Services business and to ensure that a good gross margin is achieved.

4. Achieving AMC revenue generation target as set by the company by task allocation to support team.

5. Meeting/Negotiation with potential Customers for Third Party AMCs.

6. Responsible for process improvement and re-structuring of Support Department.

7. Regularly Conduct Support review meetings and advise Management for AMC progress, new AMCs and Manpower planning.

8. Regular follow up with Client for Fund Availability.

9. Overall responsibility for all aspects of Support department including Maintenance of Tools & utilities and other Company assets.

10. Monitoring AMCs with respect to cost, resource deployment, time over-runs, quality compliance and manpower planning to ensure timely execution of AMC.

Preferred candidate profile:

1. From Electronics background

2. Having experience in Electronic Integrated security, Office Automation, hardware and networking industries.

3. Must have experience in handling Government and Defence clients.

If interested please call 9891783123