Manager - Operations

Job Responsibilities:

• Coordination for Assessment/Examination.

• Handling online assessment portal and Skill India Portal.

• Coordination with various sector skill councils/clients.

• Monitoring and collecting evidence of ongoing assessments.

• Any other tasks related to assessment/examination.

• Coordination with field associates through phone, mails and messages.

• Coordination with clients through phone, mails, messages and office visits.

• Ensuring updating of company work on the company's social media channels.

• Ensuring complete retrieval of data from field associates both in hard copy and soft copy forms.

• Checking and reporting sector updates from client and government sites and social media channels daily.

• Expansion of field associates network pan-India through calls, mails and messages.

• Representing the company in client events as and when required.

• Proper storage of company data both in hard copy and soft copy forms on hard disks, servers, files, folders and warehouse cartons.

• Verification of data sent by field associates.

• Data uploading on portals, handling operations work on portals.

• Data management on portals, excel spreadsheet, word files.

• Collaborates with other team members to ensure seamless business execution, reinforce positive moral, and uphold company values.

• Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving stakeholder and escalates to appropriate level when required.

• Established and maintained credible, professional relationships with clients, field agents, and clients.

Mandatory Qualifications:

Minimum Graduate, Should have good command on working on portals/Excel/Mails, Good communication skills (Reading, Writing and Speaking)