Excellent written and verbal communication (English). To be able to speak to clients and write mails, chat without errors.
Performs installation, customization and maintenance of the operating system and system software products in support of business processing requirements. Server & windows patching. Strong knowledge of System Administration and Operating Systems (Windows & Mac)
Day- to Day Desktop troubleshooting skills, outlook issues, user profiles migration, quickbooks install Firewall, Firewalls Rules, Nat Rules, VPN, Configuration of switches/Routers, Firewalls
Good knowledge in O365, Azure AD, M365 Defeneder, Exchange, Hybrid environment, Cloud security, Powershell scripting
Good knowledge in servers, AD, GPU, Event logs, Server Migration, FSMO 3cx phone system, Rules, Trunks, Sbc, call flow, Phone Provisioning
Cloud Technologies Azure & AWS
Preferred Tools- Connectwise Automate/manage, sophos Firewall, Microsoft 365, 3CX