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Crystal Hues

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3.4

based on 56 Reviews

1 Crystal Hues System Administrator Job

System Administrator

Crystal Hues Limited

3.4

based on 56 Reviews

1-6 years

Noida

1 vacancy

System Administrator

Crystal Hues

posted 2mon ago

Job Role Insights

Flexible timing

Key skills for the job

Information Technology Linux Administration Linux System Administration Microsoft Power BI Air Ticketing Windows System Administration

+ 4 more

Job Description

Provide first and second-level support for desktop, laptop, and peripheral devices (printers, scanners, etc.).
Diagnose, troubleshoot, and resolve hardware and software issues.
Manage and resolve user problems related to operating systems (Windows, MacOS, Linux) and business applications.
Install and configure computer hardware, software, systems, networks, printers, and scanners.
Set up new workstations, deploy software, and ensure network connectivity.
Support user onboarding processes by setting up new employee workstations, configuring user profiles, and ensuring access to the necessary systems.
Perform regular maintenance and updates of operating systems and applications.
Ensure the timely application of security patches and antivirus updates.
Conduct hardware upgrades, installations, and replacements as needed.
Monitor system performance and ensure optimal operation of IT equipment.
Assist with basic network troubleshooting, including connectivity issues, IP configurations, and wireless access.
Support VPN and remote access configurations.
Collaborate with the network team for escalated network-related issues.
Perform regular system backups, including daily, weekly, and monthly backups, and ensure the integrity of the backups by conducting routine testing.
Offer assistance in using email, file storage, collaboration tools, and other business applications.
Handle service requests and incidents via a ticketing system.
Provide timely updates to end-users regarding the status of their support requests.
Work closely with the IT team to ensure smooth resolution of technical issues.
Liaise with third-party vendors for hardware repairs and software troubleshooting.

Skills & Qualifications:

Bachelor s degree in Information Technology, Computer Science, or a related field (preferred).
Proven experience in desktop support, IT helpdesk, or a similar role.
Strong knowledge of operating systems (Windows, macOS, Linux).
Strong interpersonal and communication skills to assist non-technical users.
Certifications like A+, Microsoft Certified, CCNA.

Experience