Operation Head

Job Description : Design and Planning, Projects, Operations and Management Rollout & implementation of network elements meeting the targets. Managing relationship with the customer at Circle level to implement, project roll out and O&M network Ensuring a 0% revenue loss KPIs and high quality network with good KPIs Responsible for taking all rollout/ operations decisions in the circle. CAPEX/ OPEX management and budgeting Ensure Implementation of standard O&M processes under Managed Services and guidelines for operation and maintenance of the network and monitor adherence to the same across hub. Plan & Coordinate with OEM vendors/ MS/ IP/ Media partners to ensure adherence to KPI/ SLAs . Coordinate & maintain good relationship with vendors .Continuous monitor & driving vendors meeting SLAs. Continuously monitor customer service feedback to make suitable modifications in the network for efficient fault rectification and optimum performance. Co- ordinate and liaise with passive provider for ensuring availability of shared passive infrastructure. Monitor Network KPIs and ensure adherence to KPI/ SLAs by OEM. Prepare and validate all operational MIS reports for the network, suggest and implement suitable ways for improving network availability. Identify and implement plans to improve network operations along with Network Planning. Regulatory & policy complaince. Team building. Skills CTH. Network Operations Leads, Circle GSM & Infra Rollout Head Circle planning leads Circle Commercials Circle HR Functional leads in HQ OEM equipment suppliers Passive / Active infra partners Other Vendors/ partners, Operators Education Degree in Electronics/ Telecommunications Experience Above 14 years relevant experience Competencies Strong technical & Network Operations management skills Experience of managing relationships with external and internal service providers Extensive knowledge of wireless/ mobile communications systems. Leadership skills including strong communication and team work