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99 Sybex Support Services Jobs

SAP Sales and Distribution (SD)

2-6 years

Gurgaon / Gurugram

1 vacancy

SAP Sales and Distribution (SD)

Sybex Support Services

posted 5mon ago

Job Description

We are seeking an Assistant who embodies the qualities of being helpful, gentle, patient, and friendly. As an Assistant, your main focus will be providing support and assistance to our customers or clients in a kind and caring manner. Your role will involve understanding their needs and preferences and providing the necessary information, guidance, or support.

Responsibilities:
-Project Role: Application Developer
Project Role Description: The role involves designing, building, and configuring applications to meet business process Respond to customer inquiries and provide accurate and helpful information
- Assist customers in navigating through processes, products, or services
and application requirements.
Must-have Skills:
- SAP Sales and Distribution (SD)
Good-to-have Skills:
- SAP ABAP Development for HANA
- SAP FIOR- Be patient and understanding, allowing customers to take their time and addressing any concerns or questions they may have
- Offer guidance and solutions to resolve customer issues or problems
- Build rapport with customers, establishing a friendly and positive relationship
- Maintain a professional andI/Gateway architecture

Job Requirements:
Key Responsibilities:
1. Migrate data from SAP and non-SAP systems to SAP S/4 HANA, ensuring data quality courteous demeanor at all times
- Collaborate with team members to ensure efficient and effective assistance
- Continuously improve knowledge and skills to better serve customers
- Strive to exceed customer expectations and provide exceptional service

Requirements:
- Excellent communication skills, both, mapping, and conversion standards are defined.
2. Perform pre-conversion activities, fit-gap analysis, and conversion activities.
3. Provide a comprehensive verbal and written
- Strong interpersonal skills, with the ability to build rapport and establish trust
- Patience, empathy, and understanding towards migration solution with minimal programming requirements.
4. Map data structures between source and target systems.
5. Analyze and define strategies for customer needs and concerns
- Ability to handle challenging situations with a calm and friendly approach
- Attention to detail and accuracy in providing information and assistance
- Ability to work independently and as part of a team
- Knowledge of relevant products, services, or processes (training will custom object integration.
6. Identify and resolve data issues.

Technical Experience:
1. Must have experience in at least one S/4H Conversion project be provided)
- Basic computer skills and proficiency in using relevant software or systems

Preferred Qualifications:
- Previous experience in customer.
2. Hands-on experience with customer master, contact persons, partner functions, and SD pricing.
3. Good understanding of the Customer Vendor Integration service or a similar role is desirable
- Familiarity with CRM systems or other customer support tools is a plus
- Additional language proficiency is an advantage

Employment Type: Full Time, Permanent

Read full job description

What people at Sybex Support Services are saying

What Sybex Support Services employees are saying about work life

based on 9 employees
60%
80%
40%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Sybex Support Services Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
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