Domain Support Specialist(4)

About this opportunity:

Ericsson is looking for a diligent and competent Domain Support Specialist. As a member of our Automated Operations team, you will play a crucial role in managing and executing maintenance activities, providing technical support, and coordinating daily operational tasks. This role centers on ensuring that our services and resources are efficiently activated, configured, and tested. If you are eager to work in an interactive environment and dedicated to guaranteeing the availability and performance of services for our customers, this might be the ideal role for you.

What you will do:

Overall minimum 4 year of experience in Citrix technology domain
4 years of experience in Citrix virtual apps and desktop 7.x environment
Experience working on Citrix deployment and Security & Management along with expertise in FSLogix, Citrix UPM, & WEM
Hands-on knowledge on Citrix Session optimization (performance tuning of Citrix) along with Infrastructure team to coordinate updates and patches.
Proven ability implementing Best Practices, Optimization, Fine Tuning skills on citrix Infrastructure (Inclusive of Storefront, DDCs, MCS and PVS)
Proficient in granular level of monitoring and management skills in identifying potential issues proactively on core citrix infrastructure
Demonstrated ability in technical implementation skills on creation of golden Image (Manual/ Automated Build), vDisk sealing Process (Manual/Automated)
Citrix Power shell scripting knowledge for most of the admin task e.g. session management, application property management and VDI power management.
Knowledge of Citrix NetScaler with StoreFront, DDC
Knowledge of Citrix ADM and Citrix Director for users session management and reports.
Knowledge of Citrix ShareFile and MDM solution

The skills you bring:

Prioritize major incidents based on business impact to the client
Adopt the given technology to meet the drift of customer and business requirements.
Analyse and research options for collaborates with exiting external systems
Provide and receive technical direction as required to ensure deliverable deadlines are met
Monitor systems performance and ensures compliance with security standard
Proficient in working with high availability environment along with alignment to process (ITIL)
Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications