Technical Product Manager - Cross Border Payments (7-10 yrs)

Manager, Product Development - Cross-Border Services

Location : Pune

Mode of Work : Full-time, On-site

Experience required : 7-12 years

Your Role :

- Product Owner and PM-T role for Cross-Border Services assets across Client locations , and its acquired platforms, and for their integration with FX/Treasury, Compliance, Settlement, Accounting and Billing systems.

- Ensure the integrity and consistency of the delivery of the Cross-Border Services vision across all assets : capabilities, support chain, rationalization and mutualization of assets, readiness for growth and re-usability by other programs.

- Work closely with Delivery managers, Product managers, Software engineers, User experience leads, and internal customers to define the details behind the business requirements, the specifications, the user experience, and the API strategy for the platforms building blocks.

- Flesh out the concepts and achieve clarity of thought about what will ultimately be built. Participate in the definition of the flows and interfaces for all channels (API, UI, Files) between all assets

- Joint solution design with the O&T/Technology teams in charge of developing each of the Cross- Border Services assets

- Ensure architecture reviews are performed across the board for alignment with MA standards and integrity + consistency of the XB Services vision. Decompose the functional and nonfunctional requirements into user stories, prioritize the backlog, define the acceptance criteria, accept the stories and features.

- Produce all the artifacts needed by our internal customers in the larger Product community. Encourage re-use of their building blocks, continuously innovate on behalf of internal and external customers.

- Fully understand the functionality, architecture, dependencies, and runtime properties of the systems supporting the platform products, including : business requirements, use cases, UX, back office systems, technical stack, interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.

- Ensure replication of knowledge, share workload on initiatives, ensure mutual back-up, help the team scale, learn and expand its scope.

- Execute User Acceptance Test and signoff on the feature delivery.

- Participate in the Cross-Border Services operational reviews, and address issues and improvements with Technology and Payment Operations

- Assist with new employees training

Desired Skills :

- Like to dive deep into the operational characteristics of the product

- Demonstrated ability to operate with complete independence and autonomy

- Experience defining and building cloud-native software products as a platform at scale

- Proven track record of data driven decision making and applying continuous improvement methodologies across your team

- Can debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisions

- Experience in agile delivery methodologies (scrum, Kanban, etc.)

- Can communicate to peers with impact eloquence, and authenticity

- Demonstrated experience building organizational relationships, partnering with and influencing teams while commanding the respect of the individuals on the team

- 7-12 years product development experience

- Experience in FX, SWIFT or ACH systems, especially acquired within a bank is a major plus

- Knowledge of authorization, clearing and/or settlement systems and processes

- Demonstrated leadership in taking accountability, acting with a sense of urgency, and delivering plans with passion, ambition and aptitude uperior oral and written comunication, problem solving, product documentation, and product development skills

- Customer focus and analytical skills