Sales Manager

1. Refurbishment Sales Strategy Development and Execution

• Sales Plan for Refurbished Equipment: Develop and implement a sales strategy specifically focused on the refurbishment of Siemens MRI, Cathlab, PET CT, and CT machines. This includes targeting healthcare facilities looking for cost-effective solutions without compromising on quality.
• Market Segmentation: Identify potential markets, such as small hospitals, clinics, or international markets, where refurbished equipment can be more viable due to budget constraints.
• Positioning Refurbished Equipment: Work on positioning refurbished Siemens equipment as a cost-effective alternative to new machines while emphasizing the same performance, reliability, and warranty terms.

2. Client Relationship Management in Refurbishment

• Customer Education: Educate customers on the benefits of refurbished equipment, including cost savings, fast availability, and warranty options, while also addressing concerns around performance, lifespan, and serviceability.
• Lead Generation and Pipeline Management: Identify potential leads for refurbished medical equipment and manage the sales pipeline, focusing on the unique needs of customers interested in refurbished products.
• Consultative Selling: Act as a trusted advisor, helping clients choose between new and refurbished equipment based on their budget and operational requirements.
• Post-Sales Support: Ensure that after the sale, customers receive all necessary support, from installation to ongoing maintenance of the refurbished machines.

3. Refurbishment Process Knowledge and Communication

• Product Knowledge: Develop deep knowledge of the refurbishment process for Siemens MRI, Cathlab, PET CT, and CT machines, including the types of repairs, upgrades, and modifications made to ensure the equipment meets regulatory standards and Siemens performance specifications.
• Collaboration with Refurbishment Team: Work closely with the refurbishment team (engineers, technicians, and service teams) to understand the technical aspects of the machines and ensure all sales promises are feasible and achievable.
• Quality Assurance: Ensure that refurbished products meet quality standards and compliance requirements, including relevant health and safety regulations.

4. Sales Team Leadership and Development

• Training on Refurbished Products: Train sales team members on the unique selling points of refurbished Siemens MRI, Cathlab, PET CT, and CT machines, ensuring they can confidently address customer questions and objections.
• Motivation and Support: Support and motivate the sales team to achieve refurbishment sales targets while ensuring they understand the technical nuances of refurbished products.
• Performance Tracking: Monitor and analyze the performance of the sales team in terms of refurbishment product sales, providing guidance and corrective action as needed.

5. Sales Operations and Administration

• Sales Documentation: Ensure accurate documentation of all refurbished product sales, including contracts, warranties, refurbishment details, and maintenance schedules.
• Pricing and Discounting: Set and maintain competitive pricing structures for refurbished equipment, including negotiating discounts where appropriate, based on the value proposition.
• CRM and Reporting: Use CRM systems to track leads, opportunities, sales activities, and customer interactions. Provide regular sales reports with a focus on refurbishment product performance.

6. Regulatory Compliance and Risk Management

• Compliance with Regulations: Ensure all refurbished medical equipment adheres to local and international health, safety, and quality standards, such as ISO certifications, FDA regulations (if applicable), and any country-specific standards.
• Warranty and Liability Management: Manage warranty terms and conditions for refurbished equipment, ensuring that customers are fully aware of the coverage and support available post-sale.
• Liability Management: Address any concerns related to the liability of refurbished equipment, ensuring proper documentation and assurance regarding the quality and service life of the equipment.

7. After-Sales Service and Support for Refurbished Equipment

• Maintenance and Support Plans: Sell maintenance contracts and service plans to customers purchasing refurbished equipment, ensuring long-term customer satisfaction and repeat business.
• Installation Support: Coordinate with the technical team to ensure smooth installation and commissioning of refurbished equipment at client sites.
• Troubleshooting and Issue Resolution: Provide ongoing support for troubleshooting and resolving issues that arise with refurbished machines, ensuring minimal downtime for customers.

8. Customer Feedback and Continuous Improvement

• Customer Feedback Loop: Gather and analyze feedback from customers who have purchased refurbished equipment to improve the sales approach, product offerings, and refurbishment processes.
• Market Intelligence: Stay informed about the competitive landscape of refurbished medical equipment, keeping track of emerging trends, new technologies, and market demand for Siemens equipment.

9. Marketing and Promotion of Refurbished Products

• Collaborating with Marketing: Work closely with the marketing team to develop targeted campaigns promoting the benefits of refurbished Siemens products, including case studies, testimonials, and ROI analysis.
• Promotions and Discounts: Run promotional offers or limited-time discounts to drive interest in refurbished equipment, especially in budget-conscious markets.

10. Budget and Resource Management

• Sales Forecasting: Provide accurate forecasts for refurbished product sales, ensuring resources are allocated efficiently across the sales team and refurbishment processes.
• Cost Control: Help manage costs associated with refurbishing equipment, ensuring that sales targets are met without compromising quality or profitability.

Preferred candidate profile

Perks and benefits