Devops Manager

JOB DUTIES & RESPONSIBILITIES:

• Diagnose and resolve software application issues and challenges. Monitor the system for potential issues, and address them proactively before they become major problems
• Participate in 24/7 on-call rotation, respond to alerts in a timely fashion, escalate issues as needed. Support off hours as needed. 
• Oversee and coordinate code deployment activities across several product lines both internal and customer-facing
• Directly manage a team of several TechOps Engineers 
• Coordinate incident response and support for production environments 
• Own and administer CICD infrastructure and tools (Jenkins servers, code repositories, artifact storage, SonarQube, CodeQL)
• Be a point of contact for several engineering teams; identify impediments and build cross-functional collaboration to resolve them. 
• Support Engineering Teams in troubleshooting software builds and environmental issues.
• Identify and implement environment configuration changes and optimizations. 
• Manage work intake for the DevOps team; clarify and prioritize tasks 
• Provide guidance and mentoring for the team 
• Lead by example: perform hands-on tasks as needed (code deployments, troubleshooting, configuration changes) 

WORK EXPERIENCE AND EDUCATION REQUIREMENTS:

• Master of Science in a relevant field such as Computer Science, Statistics, Mathematics, Engineering
• 5+ years of experience in supporting production systems and deployments.
• 3+ years of management experience. 
• Strong knowledge of Kubernetes, RabbitMQ, Kafka, Rancher, Github, Jenkins, Ansible, Linux and Windows
• Proficiency in Shell/Powershell Scripting.
• Excellent communication skills, with the ability to explain complex concepts to non-technical stakeholders.
• Strong problem-solving skills and attention to detail.
• Strong experience with agile development methodologies and version control tools such as Git.

Preferred Qualifications:

• Experience working with Trino.
• Knowledge of cloud computing platforms such as AWS, GCP, or Azure.