Associate Manager -Planning and Operation

Who we want:

• Charismatic networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Strategic closers. Salespeople who close profitable business and consistently exceed their performance objectives.
• Game Changers. Persistent salespeople who will stop at nothing to live out Strykers mission to make healthcare better.
• Customer-Oriented achievers. Representatives with an unparallel work ethic and customer-focused attitude who bring value to their performance objectives.

What you will do:

Demand and Supply Planning

• Develop, manage, and maintain an accurate demand forecast across the medical product portfolio by analyzing sales trends, market conditions, and customer demand.
• Collaborate with sales, marketing, and finance teams to gather and incorporate market intelligence, promotional activities, sales funnel and new product launches into the demand plan
• Drive data driven forecasting process, identify trends, and support decision-making in supply chain operations
• Drive Executive Demand Review (EDR) processes by providing data, reports, and insights that support short, medium and long term decision-making
• Develop and maintain supply plans that ensure product availability while optimizing inventory levels and minimizing excess stock
• Coordinate with suppliers, distribution centers and logistics to ensure supply chain efficiency and on-time delivery.
• Ensure optimal inventory levels at distribution centers, minimizing stockouts while balancing inventory costs.
• Manage safety stock levels, reorder points, and lead times based on demand variability and supply chain constraints.
• Develop and implement strategies to reduce excess and obsolete inventory, improving working capital.
• Develop and maintain supply chain plans in line with business objectives, including demand forecasting, inventory management and warehouse capacity planning.
• Monitor supply chain performance using KPIs such as forecast accuracy & bias, on-time delivery, inventory levels, and excess & obsolete inventory.
• Ensure alignment between warehouse & distribution capacity and customer demand while minimizing costs.

Project Management & Process improvement

• Identify supply chain bottlenecks and propose solutions for continuous improvement of Medica supply chain
• Coordinate cross-functional teams to ensure timely and successful project delivery.
• Manage change initiatives related to supply chain processes, technologies, and strategies
• Analyze data and supply chain performance metrics to identify trends, potential risks, and opportunities for optimization
• Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
• Coordinating with cross-functional team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Managing delivery of the project according to this plan.
• Preparing status reports by gathering, analyzing, and summarizing relevant information
• Managing and adjusting for any changes in project scope, schedule and / or budget.
• Prepare and communicate Risk mitigation plan to all stake holders
• Improvement in Cost per Delivered Shipment (CPDS) and (or) improvement in customer focused SLAs with each executed project

Order Management

• Track orders through the entire order lifecycle, from entry to fulfillment, ensuring all steps are executed in a timely and accurate manner.
• Communicate with the warehouse, logistics, and inventory teams to ensure timely picking, packing, and shipping of orders
• Accurately manage customer orders into the order management system. Verify pricing, product availability, and terms of sales to ensure accuracy in all orders.
• Act as the primary point of contact for internal & external customers regarding order status, shipment updates, and any issues that arise during the order fulfillment process
• Ensure all order-related data is entered and maintained accurately in the order management system.
• Verify that all orders are executed in compliance with customer requirements, including special instructions or custom packaging

What you need:

Professional Experience & Required Skills:

• Graduate/Post-Graduate in Business Management, Engineering with 7 to 8 years of experience in Demand & Supply Planning, Inventory Management, Project Management & Process Excellence.
• Strong ability to lead discussions with the business to analyze, configure and model processes in Supply Chain Management (SCM) backed by strong data analysis. 
• Strong analytical and problem-solving skills with the ability to interpret data and translate insights into action plans.
• Excellent communication and collaboration skills to work effectively across cross-functional teams.
• Ability to prioritize tasks and manage multiple projects in a fast-paced, dynamic environment
• Able to communicate ideas to both technical and non-technical audiences
• Knowledge of business processes, industry standards, best practices, customization, and developments
• Comfortable with ambiguity and can handle the unexpected with flexibility.
• Experience with ERP systems (JDE, SAP or similar) and advanced planning tools (APO, Demantra or similar)
• Strong proficiency in data analysis and reporting tools (Excel, Power BI, or similar)
• Btech +MBA