Streamfix Business management pvt ltd is looking for Floor Supervisor to join our dynamic team and embark on a rewarding career journey.Key responsibilities include:
1. Overseeing the work of employees, providing direction and guidance as needed, and ensuring a high level of customer service.
2. Scheduling and assigning tasks to employees, ensuring proper coverage during business hours.
3. Resolving customer complaints and ensuring a positive customer experience.
4. Monitoring employee performance and providing feedback to help improve their skills.
5. Maintaining inventory levels and ordering supplies as needed.
6. Ensuring compliance with company policies and procedures, as well as health and safety regulations.
7. Developing and implementing plans to improve operational efficiency and customer satisfaction.
8. Keeping up-to-date with changes in the industry and market trends.
9. Performing other tasks as assigned by management.
Qualifications:
1. Strong leadership and interpersonal skills, with the ability to motivate and manage a team.
2. Excellent customer service skills, with the ability to resolve customer complaints and maintain a positive customer experience.
3. Good communication and organizational skills, with attention to detail.
4. Ability to work well under pressure and manage multiple tasks effectively.
5. Familiarity with basic computer programs, such as Microsoft Office.