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5 Strand Life Sciences Jobs

Associate Application Scientist

0-2 years

Bangalore / Bengaluru

15 vacancies

Associate Application Scientist

Strand Life Sciences

posted 1d ago

Job Role Insights

Flexible timing

Job Description

About Strand Life Sciences:

Strand is a 24-year-old spin-off from the Indian Institute of Science. We are a cutting-edge Genomics company with a global customer base. We build applications that use DNA sequencing to improve human health. In the process, we build algorithms, data pipelines, and visualizations to handle large amounts of sequence data. We are committed to transforming complex data into actionable insights, contributing to groundbreaking research and innovative solutions in the field of genomics. We anticipate that in the next few years, hundreds of millions of individuals will have their DNA sequenced, and invite you to join us in this transformative journey.


About the Position

We are seeking a motivated and detail-oriented Associate Application Scientist Support to join our growing team. The ideal candidate will provide technical and scientific support, ensuring they maximize the value of our products and solutions. As an entry-level role, you will work closely with senior scientists & support teams to troubleshoot technical issues, provide product demonstrations, and assist with application development. This is an excellent opportunity to build a career in scientific support and application science.


Key Responsibilities:

  • Customer Support: Provide first-line technical support via email, phone, or video calls.

Troubleshoot and resolve issues related to the application of our products, working with

other teams as needed for complex issues.

  • Technical Assistance: Assist with product installations, configurations, and maintenance.

Guide them through the best practices for using the product in their specific applications.

  • Product Demonstrations: Assist with product demonstrations, including in-person and

virtual sessions, showcasing key product features and how they benefit customers.

  • Application Development: Assist in evaluating and optimizing workflows and applications

to improve product performance. Collaborate with internal teams to identify and resolve

product limitations or enhancement opportunities.

  • Feedback Collection: Gather and document customer feedback to contribute to product

improvements and new feature requests. Collaborate with the product development team

to relay customer needs and issues.

  • Collaboration: Work closely with the R&D, Sales, and Marketing teams to ensure a cohesive

approach to customer support and communication.


Qualifications & Skills Required

  • Understanding on Bioinformatics & Zeal for software technical support
  • Education: Bachelors degree in a relevant scientific field (e.g., Biology, Chemistry,

Biochemistry, Life Sciences, or similar).

  • Experience: 0-2 years of experience in a scientific or technical support role (internships,

academic projects, or relevant experience are a plus).

  • Technical Skills: Familiarity with scientific software and tools (experience with (Genespring

& MPP Software is a plus).

  • Communication Skills: Strong verbal and written communication skills. Ability to explain

technical concepts in a clear and concise manner.

  • Problem-Solving: Analytical mindset with the ability to troubleshoot complex issues and

provide creative solutions.

  • Team Player: Ability to work effectively in a collaborative team environment and support

both internal teams and external customers.

  • Adaptability: Willingness to learn and grow in a dynamic, fast-paced environment.
  • Willingness to work in Night shifts.

We offer

  • An innovative and open culture in a truly multicultural environment
  • An opportunity to make a fundamental impact on human health
  • Vibrant multidisciplinary scientific interaction and learning opportunity
  • A collaborative and solution-oriented environment where you can make a difference
  • A competitive salary and generous benefits



Employment Type: Full Time, Permanent

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Prepare for Application Scientist roles with real interview advice

What people at Strand Life Sciences are saying

5.0
 Rating based on 1 Application Scientist review

Likes

Work life balance Friendly work environment

  • Job security - Excellent
  • +3 more
Dislikes

Remote job is restricting options to explore different projects

Read 1 Application Scientist review

Application Scientist salary at Strand Life Sciences

reported by 4 employees
₹5 L/yr - ₹13.1 L/yr
17% less than the average Application Scientist Salary in India
View more details

What Strand Life Sciences employees are saying about work life

based on 78 employees
83%
63%
61%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Strand Life Sciences Benefits

Health Insurance
Cafeteria
Free Food
Job Training
Free Transport
Child care +6 more
View more benefits

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