5 Strand Life Sciences Jobs
Associate Application Scientist
Strand Life Sciences
posted 1d ago
Flexible timing
Key skills for the job
About Strand Life Sciences:
Strand is a 24-year-old spin-off from the Indian Institute of Science. We are a cutting-edge Genomics company with a global customer base. We build applications that use DNA sequencing to improve human health. In the process, we build algorithms, data pipelines, and visualizations to handle large amounts of sequence data. We are committed to transforming complex data into actionable insights, contributing to groundbreaking research and innovative solutions in the field of genomics. We anticipate that in the next few years, hundreds of millions of individuals will have their DNA sequenced, and invite you to join us in this transformative journey.
About the Position
We are seeking a motivated and detail-oriented Associate Application Scientist Support to join our growing team. The ideal candidate will provide technical and scientific support, ensuring they maximize the value of our products and solutions. As an entry-level role, you will work closely with senior scientists & support teams to troubleshoot technical issues, provide product demonstrations, and assist with application development. This is an excellent opportunity to build a career in scientific support and application science.
Key Responsibilities:
Troubleshoot and resolve issues related to the application of our products, working with
other teams as needed for complex issues.
Guide them through the best practices for using the product in their specific applications.
virtual sessions, showcasing key product features and how they benefit customers.
to improve product performance. Collaborate with internal teams to identify and resolve
product limitations or enhancement opportunities.
improvements and new feature requests. Collaborate with the product development team
to relay customer needs and issues.
approach to customer support and communication.
Qualifications & Skills Required
Biochemistry, Life Sciences, or similar).
academic projects, or relevant experience are a plus).
& MPP Software is a plus).
technical concepts in a clear and concise manner.
provide creative solutions.
both internal teams and external customers.
We offer
Employment Type: Full Time, Permanent
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Work life balance Friendly work environment
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