Stelmec - Senior Manager - Business Development (8-10 yrs)

Job Overview:

- As a Senior Business Development Manager, you will drive growth and market penetration for our Numerical Protection Relays and associated products.

- This role involves building robust client relationships, identifying new business opportunities, and ensuring customer satisfaction while aligning with the company's strategic goals.

Key Responsibilities:

1. Customer Management:

- Identify and onboard new clients while nurturing long-term relationships with existing customers.

- Conduct regular visits to client sites, understanding their requirements, and addressing their challenges.

- Maintain comprehensive meeting reports to ensure seamless follow-up and communication.

- Provide tailored solutions to meet customer needs and achieve high satisfaction levels.

2. Sales and Project Support:

- Monitor ongoing and upcoming projects to identify potential business opportunities.

- Deliver product training and technical support to clients, enabling informed decision-making.

- Prepare detailed Bills of Quantities (BOQs) and clarify technical and commercial aspects of client inquiries.

- Follow up on submitted proposals, ensuring conversion of leads into confirmed orders.

3. Operational Excellence:

- Utilize the CRM system to record and track customer interactions, project details, and follow-ups.

- Coordinate with the supply chain and operations teams to ensure timely delivery of products and services.

- Monitor outstanding payments, working with customers to maintain financial discipline.

4. Market Insights and Strategy:

- Stay updated on emerging trends, industry developments, and competitor activities to maintain a competitive edge.

- Provide actionable feedback to product development and marketing teams to improve offerings.

Travel: Engage in frequent travel to meet clients, provide on-site support, and attend industry events.

Qualifications and Experience:

Educational Background: MBA/PGDM in Marketing or Business Management (preferred).

Experience:

- 8-10 years of experience in the electrical/power industry, with a focus on Numerical Protection Relays, Sales, Business Development, and Account Management.

Skills:

- In-depth knowledge of electrical systems and numerical protection relays.

- Proven experience in developing and executing business strategies.

- Strong negotiation, communication, and presentation skills.

- Expertise in market research, analysis, and project management.

- Leadership qualities to drive teams and achieve goals.