You will be part of a blended cross-functional team and tackle all aspects of the design process.
You'll creatively solving complex problems from a diverse set of perspectives, contexts and research inputs, while applying your own informed views and taste.
Charged with helping lead client engagements and guiding other members of their design team, you will define and drive the design process moving from insights to ideas, threading design and business thinking together to deliver inventive, durable and thoughtful, solutions from concept to launch.
Additionally, you'll utilize industry design standards and best practices to define and implement design criteria, and apply user centered design methodologies to ensure ideas are based on customer needs.
You'll also lead user research and testing, produce personas, map customer journeys, develop service blueprints, for complex products and services, use a variety of methods to convey ideas and concepts (e.g.
storyboards, wireframes, prototypes, etc).
You'll perform task analysis and define the User Interface Design through information architecture, wireframes and user flows and validate it through usability testing.
Lastly, you'll work with the client Product Owner to issue regular status reports and troubleshoot problem areas and you'll work with them to manage changes in scope and devise contingency plans..
Skills Required.
Holistic and human centered approach to product and service design, from research and insight generation to concept to deliverable..
Experience owning a project vision, execution, quality and client relationship.
Strong analytical and problem solving skills.
Strong influencing, negotiation and communication skills (written, verbal, presentation) with the ability to be a thought partner/ coach to clients and internal team..
Experience leading designers and other members of a cross-functional teamAble to function, adapt and succeed in a constantly changing, fast paced environment.
Positive attitude and motivation to deliver and ensure highest quality deliverables..
Interaction and Visual design skills, including use of a diverse set of software such as Adobe CS, Sketch, OmniGraffle, as well as good experience with MS Office..
Excellent knowledge of rapid prototyping tools such as Sketch, Axure, Invision or Flinto.
Familiarity with Agile software development processes and methodologies..
Knowledge of web-based technologies and their impact on the feasibility of design solutions.
Strong command of English language (both verbal and written)..