.Net Application Support Engineer (US Shift)

Job Description

Application Support Engineer (US Shift)

About Stavtar

Stavtar(https://stavtar.com/) is a software and technology services company, headquartered in New York and with offices in Dallas, London, Bengaluru and Mumbai. Stavtar addresses complex challenges in Hedge Funds, Private Equity, and Investment Banking industries. Our flagship product, StavPay, is widely adopted by Alternative Asset Managers managing over $1.2 trillion in assets

About This Role
We are seeking a detail-oriented Application Support Engineer to join our dynamic team at Mumbai/Bangalore.

Key Responsibilities

• Resolving technical issues and providing timely support and assistance to client facing employees and clients
• Thorough knowledge of incident management processes and strong communication skills to provide timely status updates on issue resolution
• Perform root cause analysis to identify the reasons for the underlying issue
• Monitor all alerts related to applications and provide proactive services
• Coordinate with the design and development teams to resolve complex application and system issues
• Document Troubleshooting Guides and FAQs
• Recommend ways to optimize business performance by presenting solutions to existing challenges

Essential Qualifications

• 5-8 years of experience in .Net Core, Strong C# and SQL DB skills.
• Sound knowledge of Excel and data processing/analysis using excel
• Excellent problem-solving skills
• DevOps: Azure DevOps
• Source Control : GIT
• Excellent written and oral communication skills
• Bachelors or Masters degree in Computer Science, Information Systems, or a related field.

Desirable Qualifications

• Good to have: Knowledge of Angular.
• Knowledge/Experience on Capital Market domain

Work Timings : Full Overlap with US East coast ( 8 AM to 4 PM EST) i.e. 5:30 PM to 1:30 AM
Location: Goregaon(W), Mumbai/Bangalore
Work Mode: Hybrid