Control-M Administration: Strong expertise in managing Control-M environment, including configuration, scheduling, and troubleshooting.
Troubleshooting: Proficiency in identifying and resolving incidents and problems in a timely manner, especially related to Control-M job failures and performance issues.
Maintenance: Ability to perform routine maintenance tasks such as job scheduling, configuration changes, and software upgrades.
Monitoring and Optimization: Experience in monitoring Control-M environment for performance issues, capacity planning, and optimization opportunities.
Escalation Management: Skill in working closely with teams to escalate and resolve complex issues efficiently.