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3 Toast Staff Software Engineer Jobs
Staff Software Engineer
Toast
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Define, implement and evolve a world-class observability technology stack that allows rapid detection of issues in our system and enables root cause analysis (25%)
- Provide scalable metrics and dashboarding solutions for R&D
- Provide distributed tracing capabilities to visualize and track issues across our complex system
- Provide log aggregation and insights for R&D using best in class technology
- Provide a global view of the true customer experience through usage of Real-User Monitoring & external cloud-based solutions
- Act as a champion for reliability and work with partner teams in different lines of business to influence product roadmaps to improve resiliency and reliability of all services. Champion our uptime targets and enable other teams to improve the way we measure the reliability of the system (25%)
- Provide technical leadership in production triage, incident resolution, and retrospective/root cause analysis to maintain the reliability and uptime of our platform (20%)
- Leverage a strong understanding of Cloud Architecture
- Knowledge of Java and the JVM (Java Virtual Machine) to triage and understand issues within services
- Implement strategies to increase system reliability and performance through on-call rotation and process optimization
- Lead incident post-mortem/retrospectives to surface reliability improvements and drive to completion
- Mentor and coach peers and reliability champions on SRE best practices. Contribute to running an SRE Guild (15%)
- Design, build and drive adoption of a platform that enables service resilience testing/chaos engineering to validate and test Toast s architecture is resilient to failure. Build and own a performance testing framework/environment to enable our R&D teams to understand the constraints of their services and improve performance (15%)
Do you have the right
ingredients*
(Requirements)
- Extensive and broad industry experience with at least 7+ years in building and running production systems and participating in incident calls
- Comfortable reading, writing, and debugging object oriented languages - Java and Python etc.
- Well-versed in software architecture and deep understanding of cloud and microservices
- Demonstrated experience working with at least one major cloud platform (AWS, GCP, or Azure)
- Exposure to complex, mission critical, and large scale distributed systems
- Ability to set an example for the team with positive and inclusive leadership and discussion on work
- General knowledge of most technical expertise areas, with deep knowledge in two areas.
- Observability platforms (Datadog, NewRelic, Splunk, AppD, etc.) - APM, RUM, Synthetic monitoring
- Prometheus, Thanos, and Grafana: service catalog metrics and recording rules for alerts
- Log shipping pipelines and incident debugging visualizations
- Block and object storage configuration and debugging
- Database experience (DynamoDB, Aurora, RDS)
- Advanced Terraform syntax and GitLab CI/CD configuration, pipelines, jobs
- Containers: cluster provisioning and new services
Employment Type: Full Time, Permanent
Functional Areas: Software/Testing/Networking
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What Staff Software Engineer at Toast are saying
Staff Software Engineer salary at Toast
reported by
1
employee
with 17
years exp.
₹31.5
L/yr - ₹40.2
L/yr
At
par with the average Staff Software Engineer Salary in India
View more details
What Toast employees are saying about work life
based on 29 employees
Flexible timing
Monday to Friday
No travel
Night Shift
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