Helpdesk Associate

Technical Skills:
- Proficiency in Windows and macOS OS.
- Troubleshooting hardware and software issues.
- Basic network understanding (IP addresses, VPN, Wi-Fi).
- Experience with ticketing systems and remote support tools.

Multilingual IT Proficiency:
- Fluent in French, Spanish.
- Able to handle technical concepts in all three languages.
- Knowledge of keyboard layouts and region-specific settings.
- Good communication.
- French or Spanish language proficiency is a must have.

Soft Skills:
- Strong problem-solving skills.
- Excellent interpersonal abilities across diverse cultures.
- Effective communication in technical terms.
Experience:
- 0-3 years in IT support or customer service.
- Worked in multilingual IT environments.
- Familiarity with technical documentation in French, Spanish, and English.
Location:
- Mohali, Chandigarh.