Optometrist

Role & responsibilities

• You must examine the patients eyes, prescribe appropriate correction and recommend suitable vision correction appliance to generate potential buyer for the store following sequential process as per company guideline.
• You must promote contact, recommend all your patients aggressively, and motivate them to accept contact lens as vision correction appliance, dispense contact lenses to the patients following the sequential contact lens practice guideline.
• You must participate actively in overall store sales and work to achieve not only his individual sales targets but also contribute to achieve overall store goals and targets.
• Achieve your individual and store established goals and targets
• Work in tandem with co-employees to increasing the store sales
• Participate whole heartedly in all promotions and offers as may be launched by the company from time to time to introduce promotions and opportunities to customers
• Cross–selling products to increase the store sales revenue and units
• Provide information to customers/ patients regarding all products like frames, lenses, spectacle, sunglasses, prescription sunglasses, contact lenses, contact lens care products, accessories and all other products introduced by the company
• Use merchandise, tools and all the gadgets provided by the company or introduced by the company to demonstrate products, take dispensing measurements and educate the customers
• Handle all customer/ patient complaints in most effective manner to restore their satisfaction quickly and proactively. Also support co-employees to handle customer / patient complaints.
• Maintaining neat and orderly appearance throughout the store as well as within the clinic and always maintain a pleasant ambience in store at all time
• Recording and reporting of all data needed for smooth functioning of store
• Effective and meaningful participation in all the store activities like inventory management, cash reconciliation, cash register, managing financial transaction, balancing drawers, banking, proper product display, daily order delivery management, daily order management, customer calling, order verification, data feeding in the system, refilling consumables, refilling inventory, managing patients for eye test, maintain all the assets of the store and any other work as may be needed from time to time
• Always keep in mind that the customers / patients are the asset of the company and as a company employee it is the responsibility of the sales executive is to maintain the asset of the company.
• Always ask for referrals from the customer after completing a deal or patient interaction.
• You will need to visit different stores based upon business need and will need to participate in sales actively.