18 SparkCognition Jobs
6-12 years
Bangalore / Bengaluru
1 vacancy
Director, Professional Services & Customer Success
SparkCognition
posted 18d ago
Flexible timing
Key skills for the job
Who are we and why this opportunity?
Avathon, Inc. delivers world-class AI solutions that allow a business to solve their most critical problems, empowering them to run a more sustainable, safer, and profitable business. Our award-winning AI solutions predict future outcomes, optimize processes, and prevent cyberattacks. We partner with the world s industry leaders to analyze, optimize, and learn from data. We augment human intelligence, drive profitable growth, and achieve operational excellence.
Drive change and create a footprint. Learn more at: Avathon
Position Summary:
The Leader of Professional Services & Customer Success is responsible for overseeing all aspects of Avathon s Customer implementation & Success and support teams. The role will require driving impactful outcomes through service delivery, prudent P&L management of customer accounts, contributing to clients success and aligning operations with Avathon s broader strategic objectives. This person will spearhead the development and implementation of customer facing solutions, devise best in class implementation strategies and proactively engage customers with ownership & insightful analytics to customers.
This role shall collaborate closely with cross-functional teams including product, management & engineering, design, production deployment. The contributions will be instrumental in maintaining and enhancing the overall quality and reliability of our system solution and software offerings.
Join us in:
You will:
Youll Have:
Avathon is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment.
Avathon prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Avathon is committed to providing reasonable accommodations throughout the recruiting process. If you need a reasonable accommodation, please contact us to discuss how we can assist you.
Employment Type: Full Time, Permanent
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