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45 Sonata Software Jobs

Senior Digital Engineer

3-7 years

Hyderabad / Secunderabad

1 vacancy

Senior Digital Engineer

Sonata Software

posted 5mon ago

Job Role Insights

Flexible timing

Key skills for the job

Job Description

  • Technical Customer Support Engineer for Cognitive Services
Join us as a Technical Support Engineer and unlock a world of opportunities:

  • Provide exemplary customer support experience for Microsoft's Azure Cognitive Services.
  • Own, troubleshoot, and resolve customer technical issues through collaboration, troubleshooting best practices, and transparency within and across teams.
  • Identify cases requiring escalation, whether technically or strategically, and collaborate with relevant teams.
  • Create and maintain incident management requests to product or engineering groups.
  • Contribute to case deflection initiatives, automation, and self-help resources to enhance customer and engineer experiences.
  • Offer ramp activities, knowledge sharing, technical coaching, and mentoring to fellow engineers.
  • Foster technical collaboration and engagement beyond CSS, including Product Engineering teams, Services, Support, and Regions.

Required Skills:

  • Proficiency in Azure Cognitive Services, including LUIS, SDK app, and ML model prediction accuracy.
  • Strong coding skills in Python and C#, with knowledge of C++ and/or Java.
  • Debugging and validation expertise in backend logs.
  • Deep understanding of API utilization, including calling API's, Rest API communication, endpoint, authentication, debugging, and traces.
  • Experience with Azure and AWS cloud development.
  • Familiarity with OpenAI (an added advantage).
  • Troubleshooting and resolving technical issues related to machine learning frameworks and tools.
  • Effective communication and interpersonal skills for interactions with customers and cross-functional teams.


Employment Type: Full Time, Permanent

Functional Areas: Software/Testing/Networking

Read full job description

Sonata Software Interview Questions & Tips

Prepare for Sonata Software Digital Engineer roles with real interview advice

Top Sonata Software Digital Engineer Interview Questions

Q1. When to use abstract class and when should we use interfaces in Java?
Q2. What is your current CTC and what is your expected CTC?
Q3. sorting algorithm to use when 70% of numbers are sorted
View all 62 questions

What people at Sonata Software are saying

3.0
 Rating based on 34 Digital Engineer reviews

Likes

Very good company to work and upskill in any competency as the learning culture is very good among all employees and companys learning portal.

  • Skill development - Excellent
  • +5 more
Dislikes

Salary Package.

Read 34 Digital Engineer reviews

Digital Engineer salary at Sonata Software

reported by 306 employees with 1-4 years exp.
₹2.6 L/yr - ₹10.2 L/yr
28% less than the average Digital Engineer Salary in India
View more details

What Sonata Software employees are saying about work life

based on 1.1k employees
72%
92%
63%
89%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Sonata Software Benefits

Soft Skill Training
Work From Home
Cafeteria
Team Outings
Job Training
Health Insurance +6 more
View more benefits

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