Software Engineer - Salesforce, Clarabridge/Qualtrics and Opinator

Software Engineer - Salesforce, Clarabridge/Qualtrics and Opinator

Do you enjoy being part of a successful team

Do you like working in collaborative teams and solving technical problems

Join our Digital Technology Team!

We operate at the heart of the digital transformation of our business. From Digital Engineering to enabling employee success, the Digital Technology team is driven to provide the best products and service with teams to solve complex technical challenges and design future innovations on the Salesforce platform. From the first concept designs to final build and maintenance, you will be responsible for the end-to-end software solutions that will have a high impact on Baker Hughes business.

Partner with the best

Baker Hughes Digital is looking for an experienced Software Engineer to work on a number of exciting projects that will have a very positive impact on Baker Hughes business.

You will be responsible for programming a feature and or a small feature set for our Customer Experience Management platform used for optimizing customer experiences, analyzing VOC & case management. You will contribute to the team and works with direction from the Senior Team Members or management but works independently.

As Software Engineer - Salesforce, Clarabridge/Qualtrics and Opinator, you will be responsible for

• Acting as a member of the Software Center of Excellence, representing the face of high-quality design and development practices.
• Working with Product Line Leaders to understand product requirements & vision.
• Translating requirements / vision into prioritized list of user stories and deliver to required timelines and quality standards.
• Apply principles of SDLC and methodologies like Lean/Agile/XP, CI, Software and Product Security, Scalability, Documentation Practices, refactoring and Testing Techniques
• Writes codes that meets standards and delivers desired functionality using the technology selected for the project.
• Data Management: Working on core data structures and algorithms. Manage and monitor data flows from Salesforce, SAP ERP, Oracle ERP to the business application via the ODI and manage the transfer of flat files through SFTP.
• System Support: Provide technical support and troubleshoot issues related to the application, SFTP processes, and data integrations.
• Performance Monitoring: Monitor application performance, data accuracy, and the timely delivery of surveys.
• Documentation: Maintain detailed documentation of processes, workflows, and troubleshooting steps for future reference and compliance.

Fuel your passion

To be successful in this role you will:

• Have bachelors degree in information systems, Information Technology, Computer Science or Engineering with a minimum of 3+ years of experience in supporting business applications and technologies to digitize business processes.
• Have experience on technical design and development on Salesforce, Classic, Lightning, Visual Force, Apex, Flows and integration techniques.
• Have an experience with data integration technologies (ODI, Data Lake, SFTP)
• Have an experience with platforms like Clarabridge/Qualtrics and Opinator will be an added advantage.
• Good to have an Object-oriented programming with at least one of the following object-oriented programming languages (Java, Python)

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits