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Associate - Tech (Devops IT Support)
3-6 years
Mumbai
1 vacancy
Associate - Tech (Devops IT Support)
Societe Generale Global Solution Centre
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Monitoring the trading tools and Exchange connectivity during Trading Hours.
- Closely working with Application vendors to resolve issues related to daily production & system enhancements.
- Support & Troubleshooting for Trading and BO Applications as and when required by the business and exchange requirements.
- Managing the version controls of all BO and Trading applications.
- Managing and providing the Technical Support for the following Applications TSS, FIS , TCS Bancs, GreekSoft, Omnesys, Fidessa, Connect2nse, NEAT CM, NEAT FO, Neat Plus, DERIWatch, ENIT, GLDI, Data Store, Bolt, Share point, pre-trade risk limits management systems etc.)
- Execution and managing new projects in consultation with Regional Teams and Business Lines.
- Regular follow-up with local regulatory requirements from exchanges as and when required to ensure SG setup is compliant with local exchanges in consultation with HK team.
- Regular follow-ups with local vendors (Software/Hardware) to accommodate the business requirements.
- Regular Management and Updating the Business Continuity planning (BCP) site.
Production Support:
- Follow Global Banking Technology & Operations (GBTO) IT standards and best practices for Incident, request, change, problem management and incident communication.
- Manage users requests and production incidents while providing regular feedback to end users.
- Pro-actively monitor production systems and ensure that our monitoring tools are in line with our needs and take initiatives to improve their efficiency.
- Lead investigations and troubleshoot to resolve problems collectively or independently, including coordination with other support units and vendors. Formalize problems and escalates to the next level of escalation as needed.
- Estimate the risks and opportunities in our day-to-day job and take initiatives to reduce the risks and improve our efficiency
Profile required
Academic Background (degree and major): Graduate in Technology
Relevant Working Experience in number of years: 5+ years
Skills & Competencies required:
- Strong hands-on exposure, Service delivery to manage Indian Exchanges (NSE, BSE, MCX) IT Trading Platforms, Client set up.
- Working knowledge of Windows/LINUX, SQL, ORACLE DB (BASIC/not mandatory),Cisco Networks and Firewalls, WAN/MAN Links, IML gateways, Trading Services, Algos, Co - location, Tick By Tick, Exchanges utilities and BO Applications (TCS BANCs).
- Broad Knowledge of Oracle and SQL databases is needed.
- Query Optimization and Database Monitoring
- Experience in deploying native application (Java / C#)
- Conversant with Devops Technology stack Cloud / Source Code Management / Git / Continuous
- Integration (Jenkins) / Docker / Kubernetes
- Fluent in Agile or Kanban methodologies
- Problem solving and Debugging skills
- Experienced in Incident Management / Change Management and Release Management processes.
- Experience in supporting multi-tiered applications
- Experiencing in working with any monitoring tools (Grafana or ELK)
- Experience in managing different environments like DEV/TEST/UAT/PROD
- Ability to write automaton shell scripts or Python scripts
- Hands on experience in troubleshooting server issues on Linux, Windows environment.
- Hands on experience in troubleshooting networking issues on switches, router, firewall etc.
- Good understanding and exposure to information security.
- Broad understanding the BCP concepts and management
- Able to build strong interpersonal relationships with regional teams.
- Knowledge and exposure on overall IT requirement for any organization.
- ITIL Certification preferred
Team Spirit:
- Ability to build synergy within and outside of the team.
- To have a collective and an open mindset
- To be able to listen actively & share information within the team & with other teams as well.
- Ability to deal with conflicts proactively & in a positive mode.
Innovation:
- Ability to think out of the box & have a solution driven attitude.
- Ability to propose new ideas & thoughts.
- Ability to adopt new technologies in the solution & projects.
- Ability to simplify things, promoting simplicity over complexity.
Responsibility:
- Ability to express one s conviction & act with courage.
- Ability to make decision within the scope of one s responsibility.
- Having a risk mindset
- Striving for high performance
Commitment:
- Inspire others by communicating a clear vision and strategy.
- Embody the Group s values.
- Listen and demonstrate emotional intelligence to engage others.
Employment Type: Full Time, Permanent
Functional Areas: Software/Testing/Networking
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Flexible timing
Monday to Friday
No travel
Day Shift
Societe Generale Global Solution Centre Benefits
Submitted by Company
INSURANCE UPSKILLING WORKCATION PARENTHOOD FLEXIBLE WORKING ENVIRONMENT PERSONAL LOAN
Submitted by Employees
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Senapati Bapat Marg Lower Parel ,Mumbai, Maharashtra - 400013
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