Patient Care Coordinator

• Overview Here at Mondovi Dental we understand the demands of dentistry and the day to day demands that come with treating patients all day long, so we provide an excellent support system, training, and teamwork to make work more enjoyable
• We are proud of exceptional teamwork and unite to work fairly and productively to get the job done
• As a Patient Care Coordinator, youll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude)
• Youll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment
• You will also assist them with financial arrangements for treatment
• Schedule (days/hours) M-Th 8AM-5PM ET

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Qualifications

• At least one year related experience
• Knowledge of dental terminology
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Preferred Qualifications

Previous experience in a dental or medical office setting