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33 SmartQ - Bottle Lab Technologies Jobs

Technical Documentation Specialist

2-4 years

Bangalore / Bengaluru

1 vacancy

Technical Documentation Specialist

SmartQ - Bottle Lab Technologies

posted 2mon ago

Job Description

Are you passionate about creating, managing, and maintaining comprehensive documentation within an organization? If your answer is a resounding yes, then we are hunting for you.
As a Technical Documentation Specialist at SmartQ, your primary goal will be to maintain the knowledge base of an organization, support effective communication, and ensure that accurate information is accessible. In addition, you will also be responsible for collaborating with cross-functional teams, editing documents, and ensuring the content adheres to relevant regulations, standards, and industry best practices.
  • A strong, convincing portfolio of previous projects; including impact data pointers will be an added advantage.
  • A comprehensive understanding and hands-on experience of document development life cycle (DDLC) and software document development lifecycle (SDLC)
  • Develop and maintain various technical documents: user guides, product manuals, troubleshooting manuals, installation guides, quick start guides, presentations, videos, product tutorials, and more.
  • Craft compelling narratives about SmartQ product suite across formats such as documents, presentations, videos and more
  • Collaborate with product managers, software engineers, and subject matter experts to ensure accurate technical details.
  • A firm hold on English grammar and other basic linguistic devices
  • Translate technical information into easily understandable content for various user groups.
  • Review and edit documentation meticulously to ensure clarity and accuracy.
  • Work with product team to stay updated with new product features and follow-up on product documentation and video channel enablement.
  • Continuously update existing documentation to reflect changes.
  • Lead documentation initiatives and drive guidelines and best practices for the technical writing function.
  • Hands on experience with tools like Adobe Technical Suite; Adobe Framemaker, Adobe Robosoft, will fetch brownie points.

Qualifications:
  • Bachelor s degree in communication, Computer Science, Engineering, or related field.
  • 2-4 years of experience in technical writing with experience in B2B SaaS companies.
  • Strong written and verbal communication skills in English.
  • Strong interpersonal skills, enabling effective collaboration with cross-functional teams.
  • Rapid adaptability to grasp and communicate technologies effectively.
  • Strong attention to detail and organizational skills.
  • A proactive attitude, driven by continuous improvement.
  • Ability to work effectively, as well as independently, in a team environment.
Benefits of working at SmartQ
SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees:
  • Innovative Work Culture: SmartQ fosters an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges.
  • Career Growth and Development: SmartQ is committed to the professional development of its employees. The company offers ongoing training programs, mentorship opportunities, and a clear career path to help employees achieve their professional goals.
  • Work-Life Balance: SmartQ understands the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives.
  • Competitive Compensation and Benefits: SmartQ offers competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of its employees.
  • Diverse and Inclusive Environment: SmartQ values diversity and inclusion. The company is committed to creating a workplace that celebrates differences and provides equal opportunities for all employees.
  • Flexibility: SmartQ recognizes the changing nature of work and supports flexible work arrangements, including remote work options, to accommodate the diverse needs and preferences of its employees.
  • Team Collaboration: SmartQ believes in the power of teamwork. Employees collaborate across departments, fostering a sense of camaraderie and shared achievement.
  • Social Responsibility: SmartQ is dedicated to corporate social responsibility and encourages employees to participate in community service initiatives and environmental sustainability programs.
  • Fun and Engaging Work Environment: SmartQ believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team-building activities, social events, and other initiatives to promote a sense of camaraderie among employees.

Employment Type: Full Time, Permanent

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based on 113 employees
84%
80%
45%
100%
Flexible timing
Monday to Friday
Within city
Day Shift
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SmartQ - Bottle Lab Technologies Benefits

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Work From Home
Team Outings
Education Assistance
Soft Skill Training
Health Insurance +6 more
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Work From Home
Team Outings
Free Food +6 more
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SmartQ - Bottle Lab Technologies Bangalore / Bengaluru Office Location

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Bengaluru/Bangalore Office
Headquarter
4A, HTC Aspire Building, 4th floor, Off Cunningham road, Ali Asker Rd, Vasanth Nagar, Bengaluru, Karnataka 560052 Bengaluru/Bangalore
560079

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