BRANCH SUPPORT EXECUTIVE

Provide administrative and operational support to branch staff, ensuring smooth day-to-day functions.Assist in handling customer queries, resolving issues efficiently to maintain high service standards.Coordinate with internal departments for timely execution of branch activities and compliance requirements.Prepare and manage reports related to branch performance, sales tracking, and operational metrics.Support the implementation of company policies and ensure adherence to regulatory guidelines.Manage documentation, maintain accurate records, and facilitate audits as needed.Assist in training new employees on branch procedures, systems, and customer service protocols.Contribute to process improvements, identifying areas for efficiency enhancements within branch operations.