LAP-FLO Professional

Loan Application Processing (LAP):Assess, verify, and validate loan applications and associated documentation.Perform risk evaluations and ensure compliance with company policies and regulatory requirements.Collaborate with underwriters, credit teams, and customers to resolve discrepancies.Maintain accurate records and track application progress within the loan management system.Floor Operations (FLO):Supervise day-to-day operations on the floor, ensuring smooth workflow and efficiency.Manage team assignments, monitor performance metrics, and ensure adherence to operational guidelines.Address customer inquiries and handle escalations effectively to ensure satisfaction.Identify process improvement opportunities and implement solutions to optimize productivity.