Intermediate Site Reliability Engineer

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Site Reliability Engineer

An overview of this role

As a Site Reliability Engineer (SRE) at GitLab, you are responsible for keeping all user-facing services and other GitLab production systems running smoothly

SREs are a blend of pragmatic operators and software craftspeople that apply sound engineering principles, operational discipline, and mature automation to our operating environments and the GitLab codebase

GitLab SREs specialize in systems (operating systems, storage subsystems, networking), while implementing best practices for availability, reliability and scalability, with varied interests in algorithms and distributed systems

What you’ll do

Design and implement highly scalable infrastructure to support the needs of current and future GitLab

com architecture

Collaborate closely with cross-functional teams and other teams throughout Infrastructure on projects to drive GitLab’s future

Respond to incidents on an on call rotation (our team is distributed globally, so you only are on call during your daytime hours!) and participate in incident review

Act as subject matter experts within the GitLab infrastructure department, specializing in provisioning of multiple isolated GitLab instances and supporting services to have each GitLab instance work in Cluster mode

Automating every operational task is a core requirement for SRE

e g

package updates, configuration changes across all customer platforms without interruptions, tools for automatic provisioning of customer facing services, deployments of multiple services



Work with backend engineers from inception to production readiness for new distributed services running in multiple regions to allow the scalability and reliability of GitLab

com

What you’ll bring

Experience with the Kubernetes ecosystem including Helm

Google Cloud Platform expertise, specifically around networking, GKE configuration, and scaling

Experience with Terraform infrastructure as code

Experience with configuration management tools such as Ansible,Chef, Puppet, etc,

Experience building systems using Go or Ruby

Ability to clearly define problems and think beyond initial solutions, looking at how to make things better in the future

A drive for automating everything

Ability to be a manager of one and have a strong bias for action

An independent, proactive and self-organized mindset

An ability to clearly communicate asynchronously

Excitement to be doing something different every day from project work to production change requests to emergency response

Knowledge or experience of distributed systems in multiple regions

Experience with building and maintaining SLIs and SLOs

Experience being on-call and responding to production incidents

About The Team

SRE develops, owns, and runs the lifecycle of the future infrastructure for GitLab

com

Running the largest GitLab instance in existence (and in fact, one of the largest single-tenancy open-source SaaS sites on the Internet) means we are constantly faced with unique and rewarding challenges that directly impact our users every day

Our future is all about increasing automation so we can continue to scale even bigger with enterprise level expectations around reliability and availability

Thanks to our Transparency value, you can see how we work on our team page

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