Add office photos
All Filters
25 Singtel Jobs
Software Engineer
Singtel
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Scope of Role
The role is accountable for handling incidents and service requests from end-users by following the standard methods and procedures for each application.
Billing L2 Responsibilities
- Perform L2 Billing production activities (Plan, monitor, control and manage, etc. for all billing batch jobs in Control-M)
- Take end-to-end ownership and resolve all L2 billing production issues, acting as liaison between other IT teams if required to resolve the production issues
- Track and manage incidents assigned to L2 to ensure timely and effective resolution
- Facilitate mass error root cause analysis to ensure timely follow-up and proper closure of issue
- Proactively seek to minimize production issue or improve billing batch jobs performance (i.e. reduce recurring incidents, improve billing batch jobs run timeliness, etc.)
- Ensure service levels (SLA) for all billing batch jobs, Bill Fallouts, Incidents Resolution, etc. are met
- Provide off-hours support including weekend on rotation
Experience and Skills required:
- Bachelors degree in Science/IT/Computer Science or equivalent
- Minimal 2-3 years of experience in Production Support/Application Support, or equivalent (e.g. infrastructure, development, etc.). 4-6 years of similar experience for Senior position.
- Knowledgeable in Kenan FX 5.0 s Data Model and Functionality (rating, discounting, bill generation, payment processing and journaling)
- Working experience in Unix/Linux, Shell scripts, Oracle SQL
- Knowledgeable in at programming language (Preferably C/C++)
- Knowledgeable in ITIL framework is preferred
- Sharp and tenacious troubleshooting skills, a great problem solver with the ability to take system problem and structure an action plan
- Ability to work independently or with minimal assistance.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Software Engineer roles with real interview advice
People are getting interviews at Singtel through
People are getting interviews through
(based on 1 Singtel interview)
Job Portal
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
What people at Singtel are saying
Software Engineer salary at Singtel
reported by
4
employees
with 3-9
years exp.
₹5.6
L/yr - ₹30
L/yr
76%
more
than the average Software Engineer Salary in India
View more details
What Singtel employees are saying about work life
based on 9 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Singtel Benefits
View more benefits
Compare Singtel with
Bharti Airtel
Compare
Vodafone Idea
Compare
Jio
Compare
Tata Communications
Compare
Bharat Sanchar Nigam
Compare
Aircel
Compare
Mahanagar Telephone Nigam
Compare
Hathway
Compare
DEN Networks
Compare
Ericsson
Compare
Nokia
Compare
Huawei Technologies
Compare
Verizon
Compare
Aerial Telecom Solutions
Compare
Pratap Technocrats
Compare
Telenor
Compare
AT&T
Compare
ZTE Corporation
Compare
Ciena
Compare
CommScope
Compare
Share an Interview