Simpliigence - Salesforce Business Analyst/Functional Lead/Solution Architect (5-6 yrs)

Key Responsibilities :

- Elicit, analyze, and document business requirements from stakeholders across various departments.

- Conduct thorough needs assessments and gap analyses to identify areas for improvement and optimization within Salesforce.

- Translate business requirements into functional specifications and user stories for development teams.

- Facilitate workshops and meetings with stakeholders to gather and validate requirements.

- Design, develop, and implement Salesforce solutions, including but not limited to Sales Cloud, Service Cloud, Marketing Cloud, and other relevant modules.

- Configure and customize Salesforce applications, including workflows, approvals, reports, dashboards, and integrations.

- Ensure data integrity and quality within the Salesforce platform.

- Participate in all phases of the Salesforce implementation lifecycle, from planning and design to testing, deployment, and ongoing support.

- Define and document Salesforce solution architecture, including data models, integration points, and security considerations.

- Ensure that Salesforce solutions align with overall business strategy and IT architecture.

- Provide technical guidance and mentorship to junior team members.

- Stay abreast of the latest Salesforce releases and best practices.

- Collaborate with project managers and development teams to ensure timely and successful project delivery.

- Monitor project progress, identify and resolve roadblocks, and manage risks effectively.

- Ensure that projects are delivered within budget and on schedule.

- Build and maintain strong relationships with stakeholders across all levels of the organization.

- Effectively communicate project status, risks, and challenges to stakeholders.

- Proactively identify and address stakeholder concerns.

Qualifications :

- 5+ years of experience as a Salesforce Business Analyst, with a strong understanding of Salesforce best practices and methodologies.

- 3+ years of experience in Salesforce Solution Architecture and design.

- Proven experience in leading and delivering complex Salesforce projects.

- Strong analytical, problem-solving, and decision-making skills.

- Excellent communication, interpersonal, and presentation skills.

- Ability to work independently and as part of a team.

- Strong project management and organizational skills.

- Salesforce certifications (i.e., Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Sales Cloud Consultant)