Signeasy - Principal Engineer - Site Reliability (10-12 yrs)

About the job :

Join Signeasy, and contribute to a paperless world -

Signeasy is a leading contract management and automation platform for growing and innovative businesses to prepare, sign, track, and manage critical business documents.

More than 48,000 companies in 100+ countries trust Signeasy to streamline and accelerate their business operations, save time and money, and boost productivity.

Signeasy is a recommended Google Workspace ISV partner and integrates seamlessly with Office 365, Salesforce, HubSpot, Dropbox, and Box.

It is consistently recognized for customer satisfaction and product innovation by software review sites and industry analysts, and its mobile apps rank among the top 100 business apps on App Stores.

To know more, visit www.signeasy.com

Role Overview :

Signeasy is powered by cloud-native technologies and we are seeking an experienced Cloud Infrastructure Engineer to continue the innovation, evolution and improvement of our infrastructure for our development, testing and production workloads.

The ideal candidate would have a firm grasp on emerging technologies and will have expertise in design, implementation, and maintenance of large-scale platforms on the cloud.

Responsibilities :

- Collaborate with our Engineering team to design, implement and maintain optimal solutions on the cloud

- Define, automate, and document deployment strategies

- Maintain and improve monitoring and alerting systems to preempt outages and take corrective actions

- Document and test multi-region disaster recovery strategy

- Own SLIs and SLOs for microservices and monitor and maintain them within defined limits

- Plan and execute timely infrastructure upgrades and penetration testing to ensure security and compliance

Required skills & qualifications :

- 10+ years of experience in Site Reliability Engineering

- Expert in programming and scripting languages like Python, Go, Node.js, bash

- Experienced in building CI/CD pipelines, and deployment strategies like Blue-Green, Rolling, and Canary, deployment version management and tools like Jira, Git, and Jenkins

- Solid understanding of container orchestration frameworks like Kubernetes, Docker, Istio service mesh, and configuration management

- An obsession with metrics, reliability, and uptime, and well-versed in tools like Datadog or NewRelic.

- Deep understanding of cloud cost optimization strategies to maintain cost efficiency without sacrificing performance

- Expert at infrastructure-as-code frameworks like Terraform, OpenTofu

- Sound knowledge of networking and AWS infrastructure components like S3, EKS, Elasticsearch, Aurora, EFS, Elasticache, CodeDeploy, Route53, ELB, etc.

- Experience with managing relational and NoSql databases like MySQL, Postgres

- Experience with Compliance, security, DevSecOps, production incident roster management and escalation paths, and publishing RCAs

- Experience in several of the following areas : database architecture, ETL, business intelligence, AI, machine learning, advanced analytics

- Strong sense of ownership and integrity demonstrated through clear communication and collaboration

Preferred Skills & Qualifications :

- Bachelor's degree (or equivalent) in computer science, information technology, or mathematics

- Knowledge of web services, API, REST, and RPC

- AWS certification as a Cloud Practitioner, SysOps Practitioner, Advanced Networking, or similar

Why work with Signeasy (Our unique benefits) :

Being a part of Signeasy means contributing to a culture that cherishes each member's role in our collective mission.

Here, you'll collaborate with some of the most talented individuals in an environment that nurtures growth, creativity, and learning.

We offer a flexible and hybrid working model, prioritizing your safety and well-being.

Signeasy is at all costs an Equal Opportunity Provider.

Diversity hiring and building a truly inclusive international team is our pinnacle interest to drive innovation, growth, and a global outlook.

(Yes, we have individuals on the team who come from interesting backgrounds and experiences, including a scuba instructor).